Question 1

Who is responsible for processing your personal data?

Accepted Answer

ELECTRO MON-PONS SL is responsible for processing the user's personal data and informs that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).It is expressly acknowledged that any information will be processed under the responsibility of ELECTRO MON-PONS SL, and/or any of its related companies or those with whom data processing agreements have been signed. For further information, please contact us at info@magatzempirotecnic.com

Question 2

What type of data do we request and process?

Accepted Answer

Depending on the form or method of obtaining your data, we always ask for the minimum necessary to fulfill the purposes detailed in each case.

Question 3

What do we use your personal data for and why do we do it?

Accepted Answer

Depending on the form where we obtained your personal data, we will treat it confidentially to achieve the stated purposes.In the Contact formTo respond to inquiries or any type of request made by the user through any of the contact methods available on the data controller's website. This is based on the legitimate interest of the data controller, pursuant to Article 6.1.f of Article 6.1.a of the GDPR.Sending commercial and advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that allows for commercial communications. These communications will be sent by the data controller and will relate to its products and services, or those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data. Based on the data subject's consent, pursuant to Article 6.1.a of the GDPR.To carry out statistical analysis and market research. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.In the Newsletter formSending newsletters, news, offers and online promotions. Based on the data subject's consent, art. 6.1.a of the GDPR.In the Request a quote formSending commercial quotes for products and services. For the performance of a contract or pre-contract, Art. 6.1.b of the GDPR. Sending commercial and advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that allows for commercial communications. These communications will be sent by the data controller and will relate to its products and services, or those of its partners or suppliers with whom it has reached a promotional agreement. Based on the data subject's consent, Art. 6.1.a of the GDPR. In this case, third parties will never have access to personal data.In the user registration formTo manage the user's account in order to provide personalized access to the website and the interactive services it offers. Based on the data subject's consent, art. 6.1.a of the GDPR.Social networksContact through social media in order to maintain a relationship between the user and the data controller, which may include the following operations:To process your requests and inquiries. To inform you about activities and events. To inform you about products and/or services. To interact through official profiles. The user has a profile on the same social network and has decided to join the social network of the data controller, thus showing their interest in the information published therein. Therefore, when requesting to follow our official page, they give us their consent to process their data. The user can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy. Once the user becomes a follower or has joined the social network of the data controller, they may publish comments, links, images, photographs, or any other type of content supported by the platform. In all cases, the user must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the affected third parties. Sending commercial communications related to the activities of the group companies, as well as external companies with which commercial collaboration or intermediation agreements have been established. Based on the consent of the data subject, art. 6.1.a of the GDPR.Instant MessagingScheduling appointments and meetings with the data controller. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.Sending commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to clients, which allows for commercial communications regarding products or services similar to those initially contracted by the client, art. 21.2 of the LSSI. For the legitimate interest of the data controller, art. 6.1.f of the GDPR.To manage, maintain, improve or develop the services provided. For the execution of a contract or pre-contract, art. 6.1.b of the GDPR.To manage your online purchase or order, process payment, and proceed with shipping or activation, based on the general terms and conditions. For the performance of a contract or pre-contract, art. 6.1.b of the GDPR.Sending commercial quotes for products and services. For the performance of a contract or pre-contract, art. 6.1.b of the GDPR.Sending commercial and advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that allows for commercial communications. These communications will be sent by the data controller and will relate to its products and services, or those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data. Based on the data subject's consent, pursuant to Article 6.1.a of the GDPR.To respond to inquiries or any type of request made by the user through any of the contact methods available on the data controller's website. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.Video surveillancePurpose: Security and access control, monitoring of employment and internal activity. Legal basis: Public interest in security and access control and legitimate interest of the data controller based on Article 20.3 of the Workers' Statute. Data will be kept for a maximum of 30 days. Data processing is based on the consent of the data subject, pursuant to Article 6.1.a of the GDPR.Images and recordingsFile containing static and/or dynamic images. Includes publication in the media by the data controller or third parties. Based on the data subject's consent, art. 6.1.a of the GDPR.Customers and suppliersCommercial management with clients and suppliers. For the legitimate interest of the controller, art. 6.1.f of the GDPR.Advertising exclusionData management to prevent the sending of commercial communications to those who have opted out of receiving them. For compliance with a legal obligation, art. 6.1.c of the GDPR.Commercial advertisingAdvertising management and sales prospecting. Includes data from legitimate, publicly accessible sources. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.Rights of interested partiesTo process citizens' requests in the exercise of their rights under the GDPR. For compliance with a legal obligation, art. 6.1.c of the GDPR.Users of the website, app and other platforms of the responsible partyIdentification data of users accessing the corporate website. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.Training, courses, workshops, activities or similarManagement of access and usage conditions. Based on the legitimate interest of the controller, art. 6.1.f of the GDPR.Wi-Fi network connectionTo carry out statistical analysis and market research. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR.Conducting satisfaction and quality surveys. Based on the legitimate interest of the data controller, art. 6.1.f of the GDPR and on the consent of the data subject, art. 6.1.a of the GDPR.Data on minors or vulnerable individualsThe data controller will not collect or process personal data of children under fourteen years of age without fully complying with the requirements established in the applicable data protection regulations, regarding the duty to inform and obtain any necessary consent. The data collected will be processed for the purposes stated. The data controller has implemented appropriate security measures to protect this data. This is based on the data subject's consent, pursuant to Article 6.1.a of the GDPR.Legal representatives and contact personsIf you are a legal representative or contact person for any of the entities or individuals with whom you have a relationship, the data controller will process your data to monitor the development of the intended relationship. This processing is based on the data subject's consent, pursuant to Article 6.1.a of the GDPR.

Question 4

How long will we keep your personal data?

Accepted Answer

They will be kept for no longer than necessary to maintain the purpose of the processing or as required by law, and when they are no longer needed for this purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or its total destruction.

Question 5

To whom do we provide your personal data?

Accepted Answer

No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the controller has signed the confidentiality and processing agreements required by current privacy regulations.

Question 6

Do we make international transfers?

Accepted Answer

In accordance with Article 44 of the GDPR, authorization for international data transfer to a country that has not been declared as having an adequate level of protection may only be granted if sufficient guarantees are obtained.Thus, it may be granted if the data controller provides a written contract, entered into between the exporter and the importer of data, which includes the necessary guarantees for respecting the protection of the data subjects and guarantees the exercise of their rights.The data controller may use services from providers with servers or offices in other locations, which may result in these data transfers. For an updated list of providers, please contact the data controller or email info@magatzempirotecnic.com

Question 7

What are your rights?

Accepted Answer

The rights that the user has are:Right to withdraw consent at any time.Right of access, rectification, portability and erasure of your data, and to limit or oppose its processing.Right to lodge a complaint with the supervisory authority on the website www.aepd.es , if you consider that the processing does not comply with current regulations.Contact information to exercise your rights:ELECTRO MON-PONS SL, Calle Valencia 31, 07180, Santa Ponsa, Balearic IslandsEmail: info@magatzempirotecnic.com

Question 8

Mandatory or optional nature of the information provided by the user

Accepted Answer

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or download forms, users expressly and freely and unequivocally accept that their data is necessary for the provider to process their request. Providing data in the remaining fields is voluntary. The user guarantees that the personal data provided to the data controller is accurate and is responsible for communicating any changes to it.The website owner informs users that all data requested through the website is mandatory, as it is necessary to provide optimal service. If all the data is not provided, the owner cannot guarantee that the information and services provided will be fully tailored to their needs.If you provide us with personal data of other individuals by any means, the data controller advises that you must do so with their consent and after having informed them beforehand about the information in this privacy policy. Furthermore, the data controller undertakes to provide any third party whose data you provide us with the relevant information, in accordance with Article 14 of the General Data Protection Regulation (GDPR).

Question 9

Security measures

Accepted Answer

That in accordance with the provisions of current regulations on the protection of personal data, the controller is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in art. 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.The data controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated to them the appropriate information so that they can exercise them.For more information on privacy guarantees, you can contact the data controller throughELECTRO MON-PONS SL, Calle Valencia 31, 07180, Santa Ponsa, Balearic IslandsEmail: info@magatzempirotecnic.com

Question 10

Validity

Accepted Answer

This privacy policy is effective from 01/04/2026The data controller reserves the right to modify this policy to adapt it to future legislative or jurisprudential updates that may apply, or for other technical, operational, commercial, corporate, etc., reasons. If, as a result of the changes, users' rights are affected, the data controller undertakes to inform them of the reasons.